Skip to content

Yours *TrulyJuly*

I do everything content.

Tag Archives: usability fail

We’re back to loadshedding again! Everyone knows this, it’s all over the news.

Yet, one company seems to be blissfully dreaming on that scheduling powercuts is a perfectly normal practice. And thus, Eskom doesn’t even warn about the upcoming loadshedding:

This morning at 07:42 I wanted to check if loadshedding is indeed happening and thought going straight to the source would give me the answer.

Instead I’m just presented with “We are currently NOT LOAD SHEDDING.”

Usability Fail: Even though it’s clear loadshedding will start at 9am, at 07:42 Eskom does not warn about this and instead only informs they are “currently NOT LOAD SHEDDING”.

It’s true, Eskom are not loadshedding before 9am. But they know they are going to, so it’d be helpful to get that information in order to plan ahead.

Like the City of Cape Town, who gives really good advice:

Load-shedding active: 17 Oct
​Stage 2 active between 09:00 – 23:00 for Eskom-supplied customers, and Stage 1 for City-supplied customers. Check the schedule for times and areas affected, and be prepared for outages.”

This is the information I need: Loadshedding is active, the time affected, schedules to check and how to prepare. Thanks to City of Cape Town for presenting it all at a glance.

#UsabilityFail versus #GoodPractice


Tags: , , ,

I often experience difficulties clicking on the right things, be it with a mouse or tapping it. I miss or I click the wrong button or, as in this case:

I highlight all the times instead of sliding down the scroll bar to the correct time.

Creating a calendar event can be tricky when trying to hit the narrow scroll bar to set the right time.

It is easy to blame yourself, because at first it makes you feel so stupid.

But then again: Just look how much white space there is with no function and how tinsy tiny narrow the scroll bar is in comparison.

Why would they not design this easier by simply having a wider scroll bar that is straight forward to hit the first time around?

To me this is a usability fail.

And as you can see in the background: The hyper slim narrow scroll bar is used everywhere.


Tags: ,

Facebook thrives on FOMO, the Fear Of Missing Out, it seems.

It’s a known dark pattern that Facebook sends you pseudo notifications to keep you glued to their platform for longer.

But it appears to be overly active with its AI review of content, too:

So it happens that I’m being warned about my own post on my own FB page as spam.

Not sure how a post about my pet rats being cuddle masters can trigger a spam alert.

But to warn me about my own post I’m publishing myself to my own profile as spam is simply Artificial Intelligence gone awry.

Still, I have to make a case that no, I “don’t think my post should be deleted”.

Guilty until proven innocent seems to be the norm when judged by AI.



Tags: , ,

Having recently submitted a new visa application, I was asked if I wanted an SMS alert when the result is back in Cape Town. It only costs R20.

I denied and asked how else I would be notified about my visa outcome. I was told I’d have to log in to check for updates myself.

I wondered why I wouldn’t receive an email, but left it as that.

Turns out, I do receive email updates for my visa application.

Just so cryptic, with ‘CRM Admin’ as sender and more weird CRM code in the subject, plus repetitive with almost identical emails in a short period of time, that my email provider regards it as spam.

Luckily I check my spam folder regularly.

Who would’ve thought that instead of receiving no notifications, I’m now being spammed by too many!


Tags: ,

Encounting an error is not a pleasant experience, but to be confronted with a blank page as a result is worse.

Or, in tech terms: A usability fail.

This site offers no help to get out of this error situation.

It completely interrupts the user flow.

Coming to this page is a dead end, with no links to click and no text to comfort.

Good Practice Tip: Even a 404 error can be fun.

There are great examples how to turn a painful 404 error into a fun experience.

Don’t waste a perfectly good opportunity to connect with your customer.

#Good #Practice #Tip by #YoursTrulyJuly


For security purposes I often get asked by apps if my account information is still up to date.

Diligently I check and update accordingly.

So I did when I was prompted by Microsoft: I thought adding my phone number could be a good idea.


Microsoft, for whatever reason, takes 30 days (!!!) to update your account info.

Good news? Somebody explain to me why Microsoft takes 30 days to update security info in the first place!
Good news? Somebody explain to me why Microsoft takes 30 days to update security info in the first place!

For 1 month I could not login to my Microsoft account just because of this ridiculous waiting period.

Microsoft locks me out of its services because I have to wait 1 month for my security info to update.

While this might not affect Outlook or Skype, it did hinder my work as I could not download the Microsoft app I wanted.

So watch out when these silly security alerts come along.

Some have serious consequences!

Tags: ,

As a general rule I don’t sign up for newsletters and such to keep my inbox free from clutter.

However, as shown in the screenshot below, I could not proceed with the registration when I unticked the opt-in option.

The error message: “This field is required.”

So I’m forced to keep the opt-in checked, otherwise I cannot register.

Also a way to get subscribers.

Seeing this is accompanied by some copy errors that show why it’s so important to proofread, I guess it’s not surprising how blatantly this usability fail goes against consumer protection.


Tags: ,

Slow Fast Soil

Shredded Wood for Living Soil


A daily selection of the best content published on WordPress, collected for you by humans who love to read.

Brand Showcase

Your Brand is Big, Your Brand is Meaningful

BC x Seattle Humane

We are Bellevue College students partnering with Seattle Humane, an impact non-profit organization, with their mission to find homes for the animals in their shelter that are normally considered "unadoptable." Seattle Humane is unlike any animal shelter. They take in animals no matter the breed, age, or physical condition and hold them for as long as it'll take them to find proper homes for these animals. Their hard work and care is exactly what we need to create a better environment for the animals we love. Please follow our instagram page @bcforhumane for more animals in need of a home.

Lulu Blog

Print-on-demand and Self-publishing blog

IV Quotes

.... and Viral Images

Guguletu - life in the townships

Just another weblog


Just another site

She’s inspired

Inspired to inspire

Internet Marketing Basics

Things You Want To Know


Ana Seas The Day

A travel blog who shares impactful travel guides, stories and inspiration for all adventurous travellers.

Travel Vagrant

Travelling Made Easier With Our Tips and Tricks

European African Hacks

Hacks by a european african refugee.


Have a dose of what life is really like living here – from my single-handed destruction of the Turkish language, random arguments with random relatives about everything from apples to vaginas to learning the secrets to making the perfect içli köfte! Highs or lows this is my observations from the melting pot of crazy that is my life in Mersin.

Be Inspired..!!

Listen to your inner has all the answers..


Be careful, I might convince you.. You are art.✨

Alex Markovich

author, artist, theater director

Amanda Rybicka

Fine Artist

The Blog of Author Tim Ferriss

Tim Ferriss's 4-Hour Workweek and Lifestyle Design Blog. Tim is an author of 5 #1 NYT/WSJ bestsellers, investor (FB, Uber, Twitter, 50+ more), and host of The Tim Ferriss Show podcast (400M+ downloads)

The Kiffness

Official Site

Inspiration and Motivation is the key to success

We Build Confidence through Inspiration & Motivation. In this blog we focus on inspiration, confidence building and motivation.

Irresistibly Fish

sucking the marrow out of life


Motivation as a lifestyle


Pen to paper.

The Wolf Of Online Marketing

Online Marketing with Marc Gray!

Banter Republic

It's just banter

Motivation Tools

A blog which offers articles books about successful people their strategies.


Devotionals on A COURSE IN MIRACLES, A COURSE OF LOVE, and THE WAY OF MASTERY . . . with Celia Hales

Zoom Blog

The Video Communications Company


tips , tricks , free plr articles

Finn's Cave

Musings and rantings of Andrew Finn

علي الجازع

.. على ضفاف المدينة .


Thoughts that provoke yours.

Bryan Lunsford

A Site For Short-Stories


My name is Erica Kleine. I am a Consciousness Coach & Communicator. Join me in exploring various SoulGardening techniques to meet life’s soul-expanding demands and cultivate your inner and outer Self. You can contact me here or find me at SoulGarden144

Ranzani Design

Clever Design, Stylish Spaces, Iconic Products

Literary Alliance Book Club

Lets have a love affair with books

The Complete Book

A little bit of everything

raw magick

new paradigm culture and lifestyle portal

%d bloggers like this: